Columbus News: New Online Billing System Unveiled

In a move aimed at providing customers with greater convenience and flexibility, Columbus City Utilities has announced that it will be introducing a new online billing system starting in June. This change comes with several benefits for customers, including the ability to pay bills manually on a monthly basis or set up auto-pay.

According to the city utilities department, each customer will receive a new five-digit account number, which must be updated by those who previously used a bank or credit union bill pay system. Additionally, customers who had previously set up auto-pay will need to recreate their payment settings in the new online system.

The new billing system also includes features such as instant online access to payment and water usage history, allowing customers to keep track of their payments and consumption more easily. Furthermore, payments made online will now show up instantly in the customer's account, eliminating future billing and water shutoff errors.

To set up an account in the new online billing system, customers can visit the website and follow the prompts. Those who prefer to pay by mail or in person can still do so at the office. Importantly, all customers will receive a new statement by mail in June, which will outline their options for paying bills and setting up auto-pay.

For more information on the new billing system, including additional details on how to set it up, visit the Columbus City Utilities website. Stay current with all the latest news about Columbus, Ohio, from Ground News, by comparing headlines and perspectives between news sources on stories happening today.

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